Please check your cart carefully when checking out.

Shipping and handling rates as of May, 2015
Please read the complete FAQ before placing an order.

If you have any additional questions, please contact me.

cdRoots is based in New Haven, CT, USA. All packages are shipped from there by postal service.
I usually ship within 2 business days of receiving your order, so when you see shipping times, add that extra time to the delivery. Some items may take two to three weeks to ship. If time is essential, contact me BEFORE you place your order.

Shipping costs below are approximate. You will be given an exact total when you begin checkout, before you make your payment.

Shipping and handling rates: United States: USPS Media Mail: All orders are a flat rate of $4.00, regardless of the size of the order.
If you want faster shipping, please drop me an e-mail before you order and I'll quote a price for you.

Media Mail shipping time is usually about 5-8 days coast to coast, but it can take longer. Please be patient.

Shipping and handling rates: Canada
These rates are approximate. Exact rates will be shown in your shopping cart when you check out.
Sent by standard air mail.

$8.00 for orders up to $25.00
$9.50 for orders up to $50.00
$12.50 for orders up to $100.00

International customers: Please read the complete FAQ file carefully for more information on orders shipped outside of North America

Shipping rates: Rest of the World *
Shipping is by US Postal Service, Air Mail, Insured
(see restrictions and private carrier [Fed Ex, DHL, UPS] info for certain regions below)
Check with your customs or tax services if you are concerned about import duties or local taxes. I have no control over these.
You can upgrade your shipping to Global Priority for an additional $12.00, which will cut a good bit of time off your delivery. This service is limited to a certain list of countries. Check here to see if your location qualifies..
Global Express Mail - EMS delivery is the fastest I can offer outside of the US. Shipping time varies from 3 to 10 days depending on where you live. It is NOT guaranteed, but it is fast and dependable and offers the fastest and most secure service to your location, including insirance on the value of the goods. Check this list to see if your location receives Global Express Mail. Global Express may be required for larger orders or for shipments going to a third party or non-billing address. I will notify you if this is necessary.

These rates are approximate. Exact rates will be shown in your shopping cart when you check out.
The regular shipping and handling charge is approximately:
$10.99 for orders up to $30.00
$14 up to $38.00
$15.00 up to $50.00
$16.00 up to $75.00
$17.00 up to $100.00
$19.00 up to $125.00
$23.00 up to $150.00
$26.00 up to $175.00
$30.00 up to $200.00
$34.00 up to $225.00
$35.00 up to $250.00
$38.00 up to $300.00
$40.00 up to $325.00
Please not that sometimes CDs will be shipped without jewel boxes to allow for faster post at a reasonable rate. E-mail before you place an order if this is a problem.
Please note: We will verify all orders over $100.00 by e-mail. If we cannot confirm by e-mail, we cannot ship your order, so please be sure to include your correct e-mail. Please contact me if you have any questions about international orders.

* Certain regions or countries will require special shipping by a private carrier like DHL or FedEx. A special surcharge of 25.00 - 50.00 may apply for this service. I will contact you by e-mail about this if necessary. Please contact me by e-mail if you prefer to use a private carrier for your delivery.

Delivery Times

The estimated delivery time, from the time an order is placed (if in stock) :
Destinations in the USA - 7 to 14 Business Days.
Destinations outside the USA, 10 -30 Business Days

Upon shipment, you will get an email confirmation that your order is enroute.

Credit card orders are placed on a secure server after you place your order.